As promised on Twitter, I’m sharing the report (with a few minor copyedits and corrections) I submitted this week to NEH on One Week | One Tool. This is an interim report, which means there are plenty of questions that remain unanswered. The grant continues for another year, during which time the One Week | One Tool crew will be working to support and extend their work together. I’m sure I’ll be blogging about their progress as we go, but at the very least I’ll post again with the final report next summer.
One Week | One Tool represents a groundbreaking experiment in digital humanities training and digital humanities tool building. Culminating with the institute held July 25 – July 31, 2010 at the Center for History and New Media (CHNM) at George Mason University and the institute participants’ successful construction and release, in seven days, of a completely new open source software product, One Week | One Tool has made significant strides in proving its central claims: 1) that learning by doing is an important and effective part of digital humanities training; 2) that the traditional NEH summer institute can be adapted to accommodate this kind of practical digital humanities pedagogy; and 3) that digital humanities tools can be built more quickly and affordably than common practice would suggest. The second year of the project will seek to reinforce these claims and continue to advance participant learning through ongoing engagement and further development of the tool that was built during their week at CHNM—Anthologize.
The first task of the One Week | One Tool team was to publicize the institute. After dates were chosen, we developed a simple website in the style of an Old West poster to call for proposals. The call for proposals was issued in early February and closed in mid-March. To publicize the call, we leveraged CHNMs extensive outreach networks among digital humanities bloggers and on Twitter, where the announcement generated significant attention and excitement. Applicants were asked to answer three questions: 1) What skills/experiences/interests you think are most important to building a successful tool? 2) Which of these skills/experiences/interests you will bring to the barn raising? 3) What you think you will get out of attending that will help you in future pursuits? From this call, we received 48 formal applications and approximately another dozen serious expressions of interest.
The selection process was remarkably difficult. At least 35 of the 48 applicants were perfectly qualified to attend. To differentiate among them, we stuck to the criteria we outlined in our original proposal and laid out in the call. Applicants were chosen not on the basis of specific qualifications (e.g. a higher degree or particular skill set), but on evidence of teamwork, patience, flexibility, and resourcefulness (such as a history of picking up a programming language on one’s own). We were also looking to assemble a diverse group who together would possess the entire range of skills necessary to conceive, manage, build, and disseminate a tools project. The final group represented a broad range of scholars, students, librarians, museum professionals, developers, user interaction designers, bloggers, and project managers. They were also relatively diverse in terms of gender (4 women, 8 men) and seniority (ranging from a recently graduated college student to a tenured faculty member). Given the importance of intra-team dynamics to the success of software development projects, we took pains to introduce participants to one another via Twitter in the weeks after their acceptance so that they could begin establishing a sense of camaraderie ahead of their intense week of working together in July.
Institute participants arrived on Sunday, July 25, 2010 for a kick-off meeting at George Mason University’s brand new Mason Inn and Conference Center, which served as the participants’ home away from home during One Week | One Tool. Participants’ transportation and lodging were arranged and paid ahead of time, with an additional $1000 stipend provided to each participant as an honorarium and to cover any incidentals. After a round of personal and professional introductions, project director Tom Scheinfeldt provided a brief introduction to CHNM and some of the core values CHNM brings to its open source software development work. Particular emphasis was placed on the value of "use," that the best measure of a tool’s success is its uptake and actual use by its intended audience. The first evening concluded with a brief discussion of participant and organizer expectations and an exhortation to get a good night’s sleep.
Monday was originally designed as the "teaching" phase of One Week | One Tool, during which CHNM staff members would provide participants with some lessons in software development best practices. This was ultimately the least successful portion of the program. Although introductory talks on technical aspects of software development (Jeremy Boggs), outreach mechanisms and community building (Trevor Owens), and the state of the art of digital humanities tools (Dan Cohen) were well received, participants were eager to get down to brass tacks, and we made a strategic decision to cut short the lectures and begin brainstorming tool choices a half day early on Monday afternoon.
Brainstorming continued through Monday evening and into Tuesday morning. By mid-morning on Tuesday, the group had proposed dozens of possible directions for the week’s tool building. By lunchtime, it had distilled those ideas down to six possible candidates. Over lunch, the group asked followers on Twitter to vote on the six choices. Well over 50 outside observers recorded their preferences. Taking this outside feedback into account, the group conducted two rounds of voting of its own, making a final consensus decision by mid-afternoon on Tuesday.
Work then turned to choosing roles and responsibilities. With guidance from CHNM staff, by Tuesday evening, participants had arranged themselves into three teams: Development, User Experience, and Outreach. Work began immediately, with developers making choices about encoding and architecture, user experience team members outlining potential use cases, and outreach staff researching the competitive marketplace and writing website copy.
Wednesday, Thursday, and Friday were each long days of code, design, and writing. The group quickly established a daily routine, which started with an all-project check-in meeting at CHNM’s offices at 10:00 a.m., was punctuated by a return to the Mason Inn at about 6:00 p.m., and ended with yet more work at the hotel bar, usually until well past closing. Communication, leadership, and even membership among the teams were fluid, with teams spontaneously reconfiguring as particular skills were required for particular tasks. Moreover, throughout this "doing" phase, Tom, Dan, Jeremy, and Trevor encouraged additional CHNM staff—including Sharon Leon, Sheila Brennan, Ammon Shepherd, and John Flatness—to be available to help participants solve problems and make tough decisions. By Saturday morning, the One Week | One Tool team had designed and built the software; established an open code repository, a ticketing and bug tracking system, and a set of open source community development channels; and mounted an outreach and marketing campaign that consisted of an original name, logo, and website, as well as promotional bookmarks and stickers, a CafePress storefront, a formal press release, a media contact sheet, a set of public use cases, an FAQ page, and other end-user support channels.
During the course of the week, several members of the team "live blogged" and Tweeted (using the hashtag #oneweek) about this process, but they did so without giving away the final choice of tool, which served to create a buzz about the launch among potential users in the digital humanities community. Between July 25th and August 1st, hundreds of tweets were tagged #oneweek, mostly by outside observers, a measure of the extent to which One Week | One Tool captured the imagination of the digital humanities community. The tool the group produced, Anthologize, was launched on Tuesday, August 3, 2010 with a live video episode of CHNM’s popular Digital Campus podcast. More than 125 people took time out of their work day to tune in to the live announcement. In the days following the announcement, One Week | One Tool and the Anthologize were featured by Atlantic.com, Read Write Web, the Chronicle of Higher Education, and dozens of digital humanities blogs. As one external commentator put it, Anthologize and One Week | One Tool experiment had "set the DH world abuzz."
Anthologize is a free, open-source plugin that transforms WordPress 3.0 into a platform for publishing electronic texts. Anthologize lets users grab posts from their WordPress blog, import feeds from external sites, or create new content directly within Anthologize. Users can then outline, order, and edit their work, crafting it into a single volume for export in several formats, including PDF, ePUB, and TEI. Among Anthologize’s projected users are scholars (to edit anthologies of thematically related blog posts or publish conference proceedings), teachers (to edit student class work into e-portfolios or organize course reading packs), and cultural institutions (to publish exhibit books or donor gift books). Directions for future development include additional export formats, improved importing of external web content, footnote support, and integrating blog comments into the Anthologize editorial workflow.
We are still collecting survey responses and assessing the results, but early on it is clear that One Week | One Tool was a positive learning experience for the participants. Unlike many curriculum-based institutes, the experiences and therefore the learning outcomes at One Week | One Tool varied widely among the participants depending on their team membership and on the skills they brought to the institute. Nevertheless, an initial analysis of participant survey responses reveals some commons themes. Among them:
- Most participants responded that they learned about collaboration, leadership, and team building. Doug Knox pointed to the "self-taught lessons in group dynamics for a team of pragmatic collaborative autodidacts" he took from One Week | One Tool. As one participant responded, those lessons included "the kind of flexibility, trust, humility, and perseverance that is necessary to take on a relatively big project in a short period of time." In a post titled "Unexpected leadership," Boone Gorges echoed these lessons, writing "leadership doesn’t work without humility and trust." Effie Kapsalis described that same lesson plainly on the Smithsonian 2.0 blog: "Trust. Period."
- Related to this were the lessons in decision making and calculated risk that most participants said they took away. As one participant wrote, "the experience really made me understand how much fear of acting alone can stall development and how trusting the emergent properties of the system can really lead to fantastic results." Jana Remy wrote in a related vein on her blog, "…one of the most important things we’ve learned through this workshop is the importance of calculated risk. It’s risky to forge forward with a digital project without months of planning, coding, and testing. It’s risky to trust near-strangers to deliver on such a tight deadline…. Our team selected one of the more daring choices available for our project. We were ready to be bold and to dream big. Even if the rest of the world doesn’t see our tool’s potential to be as earthshaking as we do, the process of manifesting our vision for this tool has been a valuable lesson in and of itself, and will certainly carry through to our future endeavors."
- Several participants responded that they learned about outreach methods, marketing, and dissemination of digital humanities products. As one participant said, "I really found the information on how to manage publicity and outreach extremely useful, and I was completely stunned by the results…."
- Several participants said they learned particular technologies (e.g. WordPress and Git) and practical lessons in open source software development best practices: "I also think I came to understand a bit more about how agile methodologies really work," remarked one participant.
- Some participants pointed to their improved understanding of "what constitutes a full end-to-end development cycle." Experienced programmers and project managers, even those who entered the week with hundreds of thousands of lines of code under their belts and long track records of successful digital humanities work, responded that they learned about the differences between building a tool "from conception to roll-out" as they did at One Week | One Tool and the ad-hoc or task-specific development they do in the normal course of their work.
Every participant that responded to our survey said that One Week | One Tool met or exceeded his or her expectations, that it met its stated goals, that the experience would advance his or her career objectives, and that the model of learning by doing was effective. There were, however, at least two criticisms that were repeated by several participants. First, as mentioned above, most participants would have preferred to cut the Monday lecture portion of the program shorter, something we addressed on the spot and will keep in mind for any possible repeat events. Second, at least two people wanted to see more learning from fellow team members. The fast paced development cycle too often forced participants to keep their noses to the grindstone and opportunities for cross-pollination and peer-to-peer learning were sometimes missed. In any repeat performance of One Week | One Tool we will take seriously one participant’s observation that "…the group itself would have benefited from a more concerted effort to mix up knowledge multilaterally. There was some tension between working in small teams to get work done and making sure we had informal chances to share a sense across groups about the state of progress and the development of our sense of purpose. There were in fact essential unplanned lateral communications in all directions, and the bar was especially important in that. It worked, but there could be room to make it a more reflective process. We should have been teaching our strengths as well as contributing them, and apprenticing in our less-strong areas."
Yet in discussing One Week | One Tool’s learning outcomes, it is also important to note that, perhaps unlike more traditional institutes, the learning appears to have extended well beyond the twelve participants who traveled to Fairfax. This possibly unique aspect of One Week | One Tool results from the fact that: 1) it was an event, and 2) it produced a product for widespread distribution and use. As Tim Carmody posted on Snarkmarket, One Week | One Tool was a "generative web event," an "ongoing communal broadcast." Because it took place over a limited and clearly delineated time period, because it posited a provocative, easy-to-grasp, and unlikely challenge (academics build something in a week?), because it maintained an air of secrecy, and because it was widely publicized, One Week | One Tool was able not only to create "buzz" but to provoke conversation and discussion of serious issues among a broad range digital humanities scholars who could use their common experience of One Week | One Tool as a touchstone for debate. Two examples of this kind of broader discussion are ongoing exchanges about the nature of electronic writing and its relationship to the printed page and about the relative merits of pre- versus post-launch user studies.
Over the next year, the original group of twelve participants will continue to develop the tool from remote locations around the country, forming the core of an open source developer and user community that they will build and support. Indeed, the team has already developed and released a "point release" version 0.4 in the time since they left Fairfax. During the next ten months, the group will fix bugs in the software and add new features. It will continue to disseminate the software through online outreach and in-person conference presentations. As part of the group’s training in digital humanities software sustainability, it will also work with staff at CHNM to write grant proposals for additional funding and implement cost recovery mechanisms where appropriate. In June 2011, the group will travel back to Fairfax for THATCamp 2011 to assess the progress of the past year, gather additional feedback from community members, and make decisions about future development and support of Anthologize.
Overall, we are pleased with the progress of the One Week | One Tool project. The main learning objective of the project was to teach software development and deployment skills to a group of diverse group of digital humanists. As explained to participants on the first evening of the institute, we believe the best measure of the success of a tool is its use by and usefulness to its intended audience. By extension, the best measure of whether a group of people have learned to build successful tools is whether the tool they built is actually useful to and used by its audience. Early indications are good. In less than ten days the Anthologize website has received 232,000 hits, 75,000 page views, and 13,000 unique visitors, and the Anthologize software has been downloaded more than 2,500 times. We have high hopes for the coming year, and we will continue to keep track of these numbers and follow the projects that use Anthologize.