Nat Torkington at the O’Reilly Radar blog has news this morning that George Oates, Senior Program Manager in charge of Flickr Commons and an original member of the Flickr design team, has been laid off by Flickr’s parent company Yahoo! As the person at Yahoo! responsible for bringing together the energy and cultural resources of the Smithsonian Institution, the Library of Congress, the Powerhouse Museum, the National Library of New Zealand, the Library of Virginia, the Imperial War Museum, and, most recently, the New York Public Library, Oates has quietly done as much as anyone in the past several years to increase and improve online access to cultural heritage collections around the world. It’s sad enough just at that. But Oates’ layoff also raises some larger questions. Is this just one of those things we see in a bad economy, or is it a reason why cultural organizations should roll their own rather than using commercial services for online work?
Torkington believes that the enthusiasm and community Flickr Commons has attracted will sustain the project through the economic downturn and what at best is likely to be a period of neglect by Flickr and its parent. Let’s hope so. A less rosy scenario is that Yahoo! decides that in tough economic times the goodwill and visibility generated by hosting the educational and cultural heritage materials of public institutions isn’t worth the cost of bandwidth.
This story drove home to me a contradiction in my own rhetoric that I hadn’t noticed before. On the one hand I have been a proponent of Flickr Commons, university channels on Google’s YouTube, and the like, recommending them to partners and colleagues as an easy way to reach out to new audiences, build communities around content, and basically just get your stuff up without the hassle of software and sys admin. On the other hand, I have repeatedly criticized the enthusiasm some digital humanists have shown for Second Life, in large part on the basis of the fact that Linden Lab (SL’s parent company) could at any moment go under or simply decide to take another business direction—and in doing so take with them all the hard, largely publicly-funded work museums, libraries, and digital humanists have put into the platform. Only today, when I read of George Oates’ sacking, did I realize that what’s good for the goose should be good for the gander. While the long term prospects of Yahoo! and especially Google may be brighter than those of Linden Lab, nevertheless they are still big companies whose first responsibility is to their shareholders and the bottom line, not to cultural heritage, education, or the work of digital humanities.
My guess is that Flickr Commons will be just fine, and I still believe there is a lot of good in the idea. But the news about George Oates, someone who was universally well-regarded in our business and in the web business more generally, should give all of us pause. Specifically, it should let us ask again whether the benefits in ease, reach, and community of using commercial services for presenting cultural heritage collections and educational resources really outweigh the costs in storage, systems administration, and content segregation of rolling your own.
I’d love to hear your thoughts.